Frequently Asked Questions

What is the International Driver’s Document?
What are the benefits of having this document?
Is this document a valid form of identification or replaces my state-issued driver’s license?
Are there any exceptions regarding the acceptance of the IDD internationally?
Can I rent a car with this document?
Can I purchase car insurance with the IDD?
Can I register a car with this document?
My International license issued by you was lost/stolen, Do I have to apply again? 

Application

What do I need to apply?
How can I apply?
What is the cost of the service?
How can I make a payment?
Can I pay on behalf of someone else or can I pay with someone else credit or debit card?
Will my full name appear on my international driver’s document?
How can I upload or attach the required images?
Online Application is not working or going too slow… What can I do? 

Renewal

I need to renew my international document online, how can I do it?

Shipping

What is the cost of shipping?
How long should I wait to receive it?
Can you ship the license to PO BOX and APO addresses?
Can the shipping estimate time vary?
What happens if a USPS package is lost?
Can I ship more than one document in the same package?
What is the shipping cost for Puerto Rico and US territories?

What is the International Driver’s Document?

Our IDD is ideal for travelers visiting multilingual destinations. No test required and the IDD is valid for up to three years. This document is used in conjunction with, but does not replace, your valid national license. It is an unofficial translation of your Driver’s License in two formats: A Translation Card, translating your permit in 16 languages, and a Translation Booklet, translating your Driver’s License in 9 languages. As a complementary feature, our advanced translation card saves a digital copy of your valid Driving Permit in your Smartphone. Our International Driver’s Document is commonly known as the International Driver’s License or the International Driving Permit.

What are the benefits of having the International Driver’s License?

Our IDD is ideal for travelers visiting multilingual destinations. This non-official document will help you, in conjunction with your current valid driver’s license, to register a car and rent a vehicle in many countries.

Is this document a valid form of identification or replaces my state-issued driver’s license?

No. The IDD is a non-official and non-governmental document and it does not substitute your state-issued driver’s license or photo ID. This supplementary document simply acts as a translation and digital storage of your valid national driver’s license. This is not the IDP of AAA or AATA, these booklets are issued by governmental agencies or private organizations designated by a country’s government and these are the only official translation of a person’s driver’s license.

Are there any exceptions regarding the acceptance of the IDD internationally?

In China, in Japan and Spain the document is not accepted. We recommend that you verify the requirements for each destination as the requirements vary from country to country and state to state.

Can I rent a car with this document?

As requirements vary from region to region you are advice to enquire directly with car rental companies.

Can I purchase car insurance with the IDD?

As requirements vary from region to region you are advice to enquire directly with local insurances companies.

Can I register a car with this document?

As requirements vary from region to region you are advise to enquire directly with local TAG Agencies.

My International license issued by you was lost/stolen, do I have to apply again?

You can contact our Customer service by chat or email asking for a reprint of your current International License. Please make sure to confirm your shipping address so the document won’t be lost. The cost for the reprint is $25 (shipping not included).

What do I need to apply?

1 – Photocopy of both sides of current valid driver’s license (valid for 30 days or more)
2 – Applicant’s photo in color with solid background (should not be the same photo used in your current driving permit)
3 – Completed and signed application form at https://internationaldocument.com/pages/apply-now

 

How can I apply?

Our application process is fast and simple. Complete the IDD application form, attach a copy of your valid driver’s license, your handwritten signature and a color ID photo, and make the payment. You may apply online with a click here.

What is the cost of the service?

The price list is detailed in this link, please click here.

How can I make a payment?

There are various convenient options for payment: Credit / debit card, Apple Pay, Google Pay or Paypal. When paying with credit or debit card, please make sure to enter your email address correctly so the receipt and order number are sent to your inbox. 

Can I pay on behalf of someone else or can I pay with someone else credit or debit card?

Yes, you can do it, but please make sure to call us or send us an email to info@internationaldocument.com with the name, last name and email address of the person that you paid for or paid for you, in order to proceed with processing of the document as soon as possible.

Will my full name appear on my international driver’s document?

We are obliged to issue the international driver’s license in the name, as it appears, on the original driver’s license, as our document is an accurate translation of your driving permit.

How can I upload or attach the required images?

You can just choose your photos from the image gallery of your phone or just upload or drag images from your desktop computer.

I need to renew my international document online, how can I do it?

Please complete the application again, and you can use the discount code "renewal" at check out for a 15% discount. Visit this page for more information.

What is the cost of shipping?

USPS service is FREE for USA (without tracking number) and Worldwide (tracking number) . Federal Express (FEDEX) costs USD 15 for express service in the U.S. International deliveries via DHL / Federal Express (FEDEX) costs USD 29.99. For more detailed information please visit the pricing page.

How long should I wait to receive it?

USPS shipping USA: 6-10 business days
FEDEX Express USA: 3-4 business days
USPS International: 15-45 business days
FEDEX / DHL International: 4-8 business days
For more detailed information please visit the pricing page.

Can you ship the license to PO BOX and APO addresses?

The free USPS option allows delivery to P.O. Boxes and APO addresses, however, FedEx / DHL does not.

Can the shipping estimate time vary?

Yes, certain restrictions imposed by customs in areas such as Africa, The Middle East and Asia may apply.

What happens if a USPS package is lost?

IDL Services Inc. relinquishes all responsibilities for delays, lost, stolen or damaged documents of USPS deliveries. We highly recommend FEDEX for a more effective service.

What is the shipping cost for HAWAII, ALASKA and US territories?

Deliveries in ALASKA, HAWAII, PUERTO RICO, US VIRGIN ISLANDS, AMERICAN SAMOA and GUAM cost $35.00 via FedEx / DHL.

Can I ship more than one document in the same package?

Yes, You can ship up to 4 documents on the same Fedex or DHL package, paying just one shipping fee. You may use the “applicant comments” field to add the names of the clients that we should ship together.

Can I change my National Driver License with the International Driver Document?

No, the International Driver Document don’t replace or change your National Driver License. It is just a complement, a non-official translation of your national driver’s license. You still must to use your national driver license to drive outside your country.

I know people that needs this document. Can I work for you and help them purchase it?

Yes, you can become our agent or re-seller contacting us to agents@internationaldocument.com. As a vendor of the International Driver’s Document, you can assist anyone in need of the International Driver’s Document, starting with your friends and family today. IDL Services Inc will provide marketing tools, advice, customer service and special prices for you.

Do I need to own a company to work with you?

Not necessarily, you can send the request as individual.

Will I work for commissions?

No, there is no commission. Our vendor program awards you a 20% to 30% discount off the regular price to allow you resell the document for market price. The price discount increases with more sales.

Do I have any penalty if I become your agent, signed the contract and do not find any clients?

No, there is no penalty. There is not a minimum sales required by our company to work with us. There is not a minimum sales required by our company to work with us.